Terms of use

Last updated September 27, 2026

What this site provides

NYC Watchdog is operated by Richmond County Management LLC (d/b/a NYC Watchdog), 29 Port Richmond Ave, Staten Island, NY 10302. It offers a free lookup of public New York City records about buildings, and a live-monitoring service (free for one property, paid plans for more) that emails customers when new records appear for their properties. By using the site you agree to these terms.

Information only, not legal advice

Everything on this site is for general information. It is not legal, financial or professional advice, and it doesn't replace an attorney, expediter or the issuing agency. Always confirm hearings, deadlines and amounts with the agency before acting.

Accuracy of City data

Records come from public sources such as NYC Open Data, DOB, HPD, OATH/ECB, DSNY, NYC311 (including complaints routed to NYPD), ACRIS and NYC Planning. These sources can be delayed, incomplete or wrong, and address matching can make mistakes. We show the information as-is and don't guarantee that it is complete, current or accurate. Owner matches are possible connections based on public filings, not proof of ownership. AI-written summaries, where shown, are generated from the records on the page and can contain errors.

Not affiliated with the City

NYC Watchdog is independent and is not affiliated with, endorsed by or acting for the City of New York or any of its agencies.

Acceptable use

• Use the lookup for your own research. Please don't scrape it, run automated bulk queries, or try to disrupt the service.
• Don't use the site to harass anyone or for any unlawful purpose.

Live monitoring (paid)

Monitoring plans (including the free Pup plan), prices and the 14-day free trial on paid plans are described on the pricing section of the home page. Alert timing depends on when each City agency publishes its records; we can't alert on a record before it is public. Billing, cancellation and refund terms will be provided in writing before any charge.

Text message (SMS) alerts

• Program: NYC Watchdog property alerts, operated by Richmond County Management LLC (d/b/a NYC Watchdog). Automated texts about new City records on the properties you monitor (complaints, violations, summonses, hearings), plus replies to HELP and STOP.
• Opt-in: texts are optional. You opt in by ticking the text-alert box on our sign-up form and giving your mobile number. Consent is not a condition of purchase.
• Frequency: message frequency varies with the records filed for your buildings. Texts that would arrive between 10 PM and 7 AM Eastern are held and sent as one summary in the morning.
• Cost: Message and data rates may apply.
• Opt-out: reply STOP (or END, QUIT, CANCEL, UNSUBSCRIBE) to any message to stop all texts. We will confirm with one final message. Reply START to resubscribe.
• Help: reply HELP, or contact us at support@nycwatchdog.com.
• Wireless carriers are not liable for delayed or undelivered messages.
• Your mobile number and consent are handled as described in our Privacy Policy; we never sell or share them.

Limitation of liability

To the fullest extent allowed by law, NYC Watchdog is not liable for losses that result from relying on the information on this site, from missed or late alerts, or from service interruptions.

Changes and contact

We may update these terms and will change the date at the top when we do. Questions? Email support@nycwatchdog.com or use the contact form.